How a patient Can Join a conference through the Patient Portal
Clients can access a Telehealth meeting by using the link you provided them via an email or text. They then paste that link into the address line of a supported browser.
Clients can also join a teleconference directly through their Patient Portal account. They'll first log into their Patient Portal account and click on "View Upcoming Appointments":
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If the appointment is a Telehealth appointment, there will be a "Join" button that they can click on:
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Your client will receive this message until you start the meeting:
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