Telehealth Connector - Using the Zoom Waiting Room
Staff members who host a telehealth session in Zoom can move patients to and from a virtual waiting room. They can also message patients who are waiting or remove patients altogether from the waiting room.
To manage the waiting room, click the "Participants" list where you can:
- Admit a patient into the telehealth session from the waiting room by clicking "Admit."
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- Mute a patient's microphone by clicking "Mute."
- Return a patient to the waiting room by clicking "More" and then "Move to Waiting Room."
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- Send a one-way message to the waiting room by clicking "Message" and entering your message in the Chat window.
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