Telehealth Connector - Requiring Telehealth on Select Events
If you want the system to require a telehealth session whenever you select a specific Room, Service, or Scheduler Event type, follow these steps:
- Utilities-> Maintenance -> Service Input
- Utilities-> Maintenance -> Room Input
- Utilities-> Maintenance -> Schedule Event Input
Double click on the item you would like updated.
Go to: Video Conference and select Required.
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For more information about these settings, please see:
*Important Note Regarding 2/20 Migration from ClinicTracker Telehealth to Telehealth Connector:
If you are migrating from our prior telehealth platform, review the Video Conference Setting by going to:
- Utilities-> Maintenance -> Service Input
- Utilities-> Maintenance -> Room Input
- Utilities-> Maintenance -> Schedule Event Input
On our prior telehealth platform, the settings "Yes, Automatic" and "Yes, Manual" in the Video Conference dropdown indicated that a telehealth session may be configured for a room, service, or event type. Now that you are using Telehealth Connector, we have updated these two settings to "Required." The "Required" setting indicates that a telehealth session must be configured in order to save an event for the specific room, service, or event type. You can set up the telehealth session by adding a Telehealth User to the event.