Disabling a User in Staff Info

Use Staff Info to disable Users no longer working with your agency.

About Disabling a User in Staff Info

When someone leaves your agency, set the user’s status to “Inactive” in Staff Info. Doing so will prevent anyone from accessing ClinicTracker for that former user's account. If the user is currently logged into ClinicTracker when deactivated, the system will log off that user within two minutes of being changed to Inactive Status. 

Disable a User in Staff Info

  • To disable a user in ClinicTracker, start by going to Staff > Staff Info > System Permissions tab. 
  • In the bottom left corner of Staff Info, where it says "Status", click the "Inactive" radio button.
  • Save.

Additional Resources

Exploring The Staff Info Form

Entering Your Staff Info Records

Using Staff Info: Automatic Staff Assignments

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