Email Notification Settings

• Appointment Status Change notification enabled?: Notify patient by email when their appointment is confirmed/cancelled. If a patient clicks the confirm/cancel link within their My Schedule link in the Patient Portal or a staff member right-clicks an event on the schedule and sets the reminder status, the patient will get an email.
• Appointment Status Change notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
• Video Conference notification enabled?: Notify patient by email when a telehealth visit is scheduled.
• Upcoming Video Conference notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
• Patient Portal Form Request notification enabled?: Notify patient by email when forms are requested for completion through the Patient Portal.
• Patient Portal Form Request notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
• Pending Patient Portal Secure Message A notification enabled?: Notify patient by email when they have secure messages available within their Patient Portal (for certain sending sources).
• Pending Patient Portal Secure Message A notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
• Pending Patient Portal Secure Message notification - Email Redirect: Notify patient by email when they have secure messages available within their Patient Portal (for certain sending sources).
• Secure Message available Notification: For the above feature, redirect all communication to a specific email address (for testing).
• Appointment Reminder Notifications enabled?: Notify patient by email when they have a scheduled appointment within X days (where X is determined by the Appointment Reminder configuration).
• Appointment Reminder Notifications: For the above feature, redirect all communication to a specific email address (for testing).
• Patient Portal Appointment Booking notification enabled?: Notify patient by email when they book an appointment through the Patient Portal. The email will contain an ICS file that can be imported into their personal calendar.
• Patient Portal Appointment Booking notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
• Lab Report Mapping notifications enabled?: Notify patient by email when they have new lab results available within the Patient Portal.
• Lab Report Mapping notifications - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
• Patient Statement Available notification enabled?: Notify patient by email when a new Patient Statement is available in their Patient Portal.
• Patient Statement Available notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
• Patient Portal Account Permission Change notification enabled?: Notify patient by email when their Patient Portal account is created or permissions are changed.
• Patient Portal Account Permission Change notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
• Enable sending email with telehealth link on the day of the scheduled event.
• Time (minutes past midnight in server timezone) that the automated job should run to generate same-day telehealth emails.
• Reply-To Email Address for Dynamic Compliance Flows: The Reply-To email address for messages sent through Dynamic Compliance Flows. Leave blank to use the default ClinicTracker NoReply address.
• Reply-To Name for Dynamic Compliance Flows: The Reply-To name for messages sent through Dynamic Compliance Flows. Leave blank to use the default ClinicTracker NoReply alias.
• Patient Portal Email Notification Header Logo: Provide a direct URL to your clinic logo. Leave blank to default to ClinicTracker logo.