Email Notification Settings
- Appointment Status Change notification enabled?: Notify patient by email when their appointment is confirmed/cancelled. If a patient clicks the confirm/cancel link within their My Schedule link in the Patient Portal or a staff member right-clicks an event on the schedule and sets the reminder status, the patient will get an email.
- Appointment Status Change notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
- Video Conference notification enabled?: Notify patient by email when a telehealth visit is scheduled.
- Upcoming Video Conference notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
- Patient Portal Form Request notification enabled?: Notify patient by email when forms are requested for completion through the Patient Portal.
- Patient Portal Form Request notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
- Pending Patient Portal Secure Message A notification enabled?: Notify patient by email when they have secure messages available within their Patient Portal (for certain sending sources).
- Pending Patient Portal Secure Message A notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
- Pending Patient Portal Secure Message notification - Email Redirect: Notify patient by email when they have secure messages available within their Patient Portal (for certain sending sources).
- Secure Message available Notification: For the above feature, redirect all communication to a specific email address (for testing).
- Appointment Reminder Notifications enabled?: Notify patient by email when they have a scheduled appointment within X days (where X is determined by the Appointment Reminder configuration).
- Appointment Reminder Notifications: For the above feature, redirect all communication to a specific email address (for testing).
- Patient Portal Appointment Booking notification enabled?: Notify patient by email when they book an appointment through the Patient Portal. The email will contain an ICS file that can be imported into their personal calendar.
- Patient Portal Appointment Booking notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
- Lab Report Mapping notifications enabled?: Notify patient by email when they have new lab results available within the Patient Portal.
- Lab Report Mapping notifications - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
- Patient Statement Available notification enabled?: Notify patient by email when a new Patient Statement is available in their Patient Portal.
- Patient Statement Available notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
- Patient Portal Account Permission Change notification enabled?: Notify patient by email when their Patient Portal account is created or permissions are changed.
- Patient Portal Account Permission Change notification - Email Redirect: For the above feature, redirect all communication to a specific email address (for testing).
- Enable sending email with telehealth link on the day of the scheduled event.
- Time (minutes past midnight in server timezone) that the automated job should run to generate same-day telehealth emails.
- Reply-To Email Address for Dynamic Compliance Flows: The Reply-To email address for messages sent through Dynamic Compliance Flows. Leave blank to use the default ClinicTracker NoReply address.
- Reply-To Name for Dynamic Compliance Flows: The Reply-To name for messages sent through Dynamic Compliance Flows. Leave blank to use the default ClinicTracker NoReply alias.
- Patient Portal Email Notification Header Logo: Provide a direct URL to your clinic logo. Leave blank to default to ClinicTracker logo.